Unit Knowledge Guide-PUATEA001 Work in a team MEM Units of competency HLTAID016 Manage

Units of competency HLTAID016 Manage first aid services and resources HLTAID014 Provide Advanced First Aid HLTAID015 Provide advanced resuscitation and oxygen therapy HLTAID011 Provide First Aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBMED301 Interpret and apply medical terminology appropriately BSBMED401 Manage patient recordkeeping system BSBMED303 Maintain patient records BSBMED302 Prepare and process medical accounts BSBMED305 Apply the principles of confidentiality

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS200 Work safely SIRXCEG001 Engage the customer Elective units MSFGN3003 Advise customers on products and services BSBCMM301 Process customer complaints BSBCUE304 Provide sales solutions to customers BSBCUS301 Deliver and monitor a service to customers BSBDES202 Evaluate the nature of design in a specific industry context BSBDES301 Explore the use of colour MSFGN2001 Make measurements and calculations If you require RPL Kits with comprehensive benchmarking

This package also includes:

Unit Knowledge Guide-PUATEA001 Work in a team MEM Units of competency HLTAID016 ManageOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner