Training and Assessment Strategy-BSB50715 Diploma of Business (Governance) BSB engaging and compliant classroom or

engaging and compliant classroom or webinar delivery of a qualification or unit

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

CPCCCM1012A Work effectively and sustainably in the construction industry

This is a one-off license fee and there are no limits on the amount of times you can use this session plan within your RTO

Training and Assessment Strategy-BSB50715 Diploma of Business (Governance) BSB engaging and compliant classroom orYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.