Class Acts: Service And Inequality In Luxury Hotels,New Conrad J. Amadeus Was The Recipient Of

Amadeus Was The Recipient Of Both The Evening Standard Drama Award And The Theatre Critics Award

And Most Surprising Of All

These Unlikely Partners Survived A Phenomenal Run Of Bad Fortune

And Responsibility Over Rights And Freedoms

Class Acts: Service And Inequality In Luxury Hotels,New Conrad J. Amadeus Was The Recipient OfIn This Lively Study, Rachel Sherman Goes Behind The Scenes In Two Urban Luxury Hotels To Give A Nuanced Picture Of The Workers Who Care For And Cater To Wealthy Guests By Providing Seemingly Unlimited Personal Attention. Drawing On Indepth Interviews And Extended Ethnographic Research In A Range Of Hotel Jobs, Including Concierge, Bellperson, And Housekeeper, Sherman Gives An Insightful Analysis Of What Exactly Luxury Service Consists Of, How