Performance Management 1.5-Days During this course delegates learn

During this course delegates learn to manage their emotions better so that these emotions don’t leak or burst into conversations at the wrong moment

How to use a powerful 5-step technique to handle confrontations and respond to events to get best results

Contains example coaching conversations and guidelines on how to conduct effective coaching

Assertiveness

Performance Management 1.5-Days During this course delegates learnThe gem cannot be polished without friction, nor man perfected without trials. Chinese proverb In todays competitive market, it is absolutely essential to systematically manage the performance of employees to make them as motivated and productive as possible. Any organisation that risks neglecting this important systematic review, is bound to fail when competing against those who use such optimisation. It is well known that motivated staff not only