Rhetorics of Value Deborah R. Glaser and numerous oral histories of

and numerous oral histories of older Richmonders-both black and white-O'Leary examines the parallel and divergent viewpoints of server and served in this Virginia version of "Upstairs/Downstairs

and the guided experience approach-while providing common-sense strategies to turn theory into effective classroom teaching

and Frederic Wehrey

elegies for her father and close friends

Rhetorics of Value Deborah R. Glaser and numerous oral histories ofIn Rhetorics of Value, Corinne A. Kratz explores how exhibition design creates and conveys values that have the potential to touch, educate, and engage visitors. Drawing on case studies from the Victoria and Albert Museum, museums in South Africa and Kenya, a Hawaiian resort hotel, and the Smithsonian's National Museum of African American History and Culture, among others, Kratz shows how exhibits help shape and narrate cultural categories, values,