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actionable and instrumental to your growth as a person and as a leader
the value of the idea is not the idea itself
once again Judy has provided the medical practice management world with straight-shooting and insightful solutions to our most daunting obstacles
- Implement a Just Culture for your team
Science of High Reliability (10 CME) Trust and Respect actionable and instrumental to yourCourse Objectives After completing this course, you will be able to: Define reliability, and describe how reliability can be measured and expressed. Describe how human errors and latent system weaknesses combine to cause events using Reasons Swiss Cheese Effect. Describe how culture can shape behavior and prevent human error. Provide examples of the five (5) behavior shaping factors and three (3) steps to culture change. Explain both safety and leader
