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Street-Level Leadership Jonathan C. Trent " --Susan Sarnoff

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" --Susan Sarnoff

The Everest Region

The Stakes of Children's Participation in Africa: The African Movement of Working Children and Youth

and readers are led step by step through worked examples

Street-Level Leadership Jonathan C. Trent " --Susan SarnoffExamining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers

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